PRIVACY POLICY

Effective as of May 25, 2026.

Ditinus Infra Services (“we”, “our”, or “us”), a division of Ditinus Technology Pvt. Ltd., is committed to protecting the privacy of every individual who visits our website or engages with our services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us through our website at ditinusinfra.com, via phone, email, or in person at our office located at 3rd Floor, Vista Solutions, Plot E 301, Industrial Area, Sector 75, Sahibzada Ajit Singh Nagar, Punjab 160059.

By using our website or contacting us for services, you agree to the terms of this Privacy Policy. Please read it carefully.

1. Information We Collect

We collect personal information only when you voluntarily provide it to us. The types of information we may collect include:

1.1 Information You Provide Directly

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

This information is collected through standard web technologies including cookies and server logs. It is used solely to improve the performance and usability of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide quotes for our services
To deliver IT support, AMC plans, CCTV installation, network setup, and other services you have engaged us for
To send service updates, maintenance reminders, and relevant communications related to your existing engagement
To improve our website content and service offerings
To comply with legal obligations applicable to our business

We do not use your personal information for unsolicited marketing without your consent.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:

With our internal team members who need access to deliver the services you have requested
With third-party service providers who assist us in operating our business (such as email hosting or CRM software providers), provided they are bound by confidentiality obligations
With government authorities or law enforcement agencies where required by applicable law or court order
In the event of a business merger, acquisition, or restructure, where your information may be transferred to the successor entity under the same privacy protections

4. Cookies

Our website may use cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us understand how visitors use our website and allow us to improve its functionality.

You may configure your browser to refuse all cookies or to notify you when a cookie is being sent. Please note that disabling cookies may affect the functionality of certain parts of our website.

We do not use cookies to collect personally identifiable information without your knowledge.

5. Data Storage and Security

We take the security of your personal information seriously. All data we collect is stored securely and accessed only by authorised personnel. We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.

While we take all reasonable precautions, no method of data transmission or storage is completely secure. We cannot guarantee absolute security of your information transmitted to us electronically.

We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this policy, or as required by applicable law.

6. Your Rights

You have the following rights with respect to your personal information:

Right to access — You may request a copy of the personal information we hold about you
Right to correction — You may request that we correct any inaccurate or incomplete information
Right to deletion — You may request that we delete your personal information, subject to any legal obligations that require us to retain it
Right to withdraw consent — Where processing is based on your consent, you may withdraw it at any time
Right to object — You may object to the processing of your personal information for direct marketing purposes

To exercise any of these rights, please contact us using the details provided in Section 9 of this policy.

7. Third-Party Links

Our website may contain links to third-party websites, including our parent company Ditinus Technology Pvt. Ltd. and other service-related platforms. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are directed exclusively at businesses and working professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Ditinus Infra Services

A division of Ditinus Technology Pvt. Ltd.
3rd Floor, Vista Solutions, Plot E 301, Industrial Area Sector 75, Sahibzada Ajit Singh Nagar, Punjab 160059
Phone: 098889 01883
Email: info@ditinusinfra.com
Website: ditinusinfra.com